Privacy Policy
Last updated: 6 August 2026. This policy explains how PharmaPlay handles information when you use our website, mobile application, and learning services.
Information we collect
Depending on how you use PharmaPlay, we may process your email address, profile details, subscription status, device registration, saved lessons, lesson progress, quiz answers, mastery scores, downloaded lesson metadata, notification preferences, and support messages. Guests may use parts of the app with progress stored locally on their device.
How we use information
We use information to provide accounts and subscriptions, resume lessons, calculate mastery, personalise study progress, support offline playback, secure accounts, deliver requested notifications, respond to support requests, and improve lesson quality and platform reliability.
Communications
Registered users may receive essential account, security, billing, or service messages. Where permitted, we may also send product news and learning updates. Marketing emails include an unsubscribe option, and communication preferences can be changed in the app.
Storage and service providers
We use trusted hosting, authentication, email, payment, analytics, and notification providers to operate PharmaPlay. Information may be processed only as needed to provide those services and is protected with appropriate technical and organisational safeguards.
Your choices
You can update your profile and communication preferences in the app. You may request access, correction, or deletion of your account information by contacting us. Certain records may be retained where required for security, legal, fraud-prevention, or billing purposes.
Children and educational use
PharmaPlay is intended for learners able to enter into the applicable terms in their country. The service provides educational support and does not provide personal medical diagnosis or treatment.
Contact us
For privacy questions or account requests, email support@pharmaplay.app.