Delete your PharmaPlay account
You can request deletion without installing or signing into the app. Email us from the email address registered to your PharmaPlay account using the button below. If you cannot access that email, explain this so support can help verify ownership.
Alternatively, email support@pharmaplay.app with the subject “PharmaPlay Account Deletion Request”. In the app, use Settings → Delete account to send the same request.
What happens next
Support verifies account ownership before deleting data and confirms when the request is completed. Never send your password or payment-card details. Deletion permanently removes your sign-in account, profile, learning progress, saved lesson records, device registration, quiz history and notification preferences from active systems.
Subscriptions and retained records
Deleting an account does not automatically cancel a Google Play subscription. Cancel it in Google Play → Payments & subscriptions → Subscriptions before requesting deletion to prevent future charges. Tell support if you have a subscription purchased through our website.
Payment, refund and security records may be retained where necessary for tax, accounting, fraud prevention or legal obligations. They are restricted to those purposes. Support can explain the records and retention period applicable to your request before processing it.
Remove data from your device
After confirmation, uninstall PharmaPlay or clear its app storage to remove local downloads and cached learning data from your device.